The programme comprises a series of courses leading to specific competencies and has two exit levels, namely:
- Bachelor of Hospitality Management (NQF Level 7)
- Certificate in Hospitality Operations (NQF Level 5)
The programme includes all courses covered in the first two semesters of the Certificate in Hospitality Operations (Level 5). At this level apart from the emphasis on technical skills and quality delivery of customer service, there is also an emphasis on written and verbal communication skills, basic computer and accounting skills. The students are therefore expected to take additional courses in English language, a foreign language, and business accounting and computer skills. In addition, the student must complete 240 credit hours of Work Integrated Learning at the commercial sector of the Hotel School and 600 credit hours of Work Integrated Learning in industry (off campus). The Work Integrated Learning exposes students to real life situations and thus prepares them for employment should they wish to exit at the certificate.
At the Bachelor’s level, students are exposed to higher analytical skills and knowledge within the management domain. Focus is on service organisations. Courses such as Cost & Management Accounting for Hospitality and Tourism, Food and Beverage Management, Rooms Division Management and Hospitality and Tourism Management provide students with an opportunity to examine and be challenged by theories and practices impacting on middle to high‐level managers. The programme is aimed at equipping students with the necessary advanced knowledge, expertise and skills necessary for upper‐ level managerial jobs, such as hotel managers and divisional managers. The students may also opt to develop and run their own hospitality businesses.
Applicants must meet the General Admission Requirements of the Namibia University of Science and Technology (GI2.1 in Part 1 of the NUST Yearbook) to be considered for admission to this programme. In addition, students will be required to attend an interview as the final stage in the admissions process. Mature age candidates will be considered provided they meet the requirements and pass the mature age entrance examinations of the Namibia University of Science and Technology (GI2.2 in Part 1 of the NUST Yearbook). In addition students will be required to attend an interview as a final stage in the admission process.
Managerial jobs as Hotel Managers, Divisional Managers and Entrepreneurs.