Even though you are studying at a distance, you are not alone. There are several means that you may use to get assistance.

Three Students At COLL, there is a distinction between students' academic matters (relating to the study of your course such as problems regarding course content/assignment questions) and students' administrative matters (such as whether or not an assignment has been received).

Administrative Matters: If you have questions about any administrative matter, please contact a COLL Student Support Officer by email, phone, correspondence or in person; COLL Student Support Officers. You are also welcome to visit the COLL offices.

Academic Matters: If you have a question about course content or study of your course, please feel free to contact your tutor by email or telephone. The names and contact details of your tutor is available upon registration.

When contacting a COLL Student Support Officer or your Tutor by correspondence, email or phone, please provide the following:

• Student number (if registered already)
• Identity number
• Date of birth
• Initials and surname
• Course of study

Tutorials and Vacation school may also be available to you. Please contact your Coordinator: Student Support, Regional Centre or COLL for information.

Available to all registered students is the web-based Student Kiosk. This resource has a calendar of activities, special study tips, and NUST administrative information. Through this site you will be able to access some of your personal NUST records, so your student number and a personal identification number (PIN) are required. You may obtain your own PIN through the site.